What this policy applies to
This policy applies to the https://analytics.service.gov.au/ website, managed by the Digital Transformation Agency.
How we collect and use your information
If you contact us via email or phone, or you complete a feedback or contact form on this site, we may collect the email address you provide and any other identifying information you include, such as a name or phone number.
Other than circumstances such as unlawful activity or serious threats to health and safety, we do not share personal information.
You may opt out of further contact from us at any time by emailing firstname.lastname@example.org.
Sharing of data
Personal information that you provide to us is not shared with any third party.
In the event that information must be shared with a third party to support a service that we offer to you, we will contact you first.
To improve your experience on our site, we use "cookies". Cookies are an industry standard and most major websites use them.
A cookie is a small text file that our site may place on your computer as a tool to remember your preferences.
This website uses the analytics tools Google Analytics and Visual Web Optimiser. These services transmit website traffic data to Google and IBM SoftLayer servers, that may be located outside of Australia.
We do not transmit your contact information to these services.
How we deal with complaints and requests
At no cost you can:
- request access to personal information about you that we hold
- ask us to correct your personal information if you find that it is not accurate, up to date or complete
- make a complaint about our handling of your personal information
You can get in touch with us to make a request for information or a complaint.
To protect your privacy and the privacy of others, we will need evidence of your identity before we can grant you access to information about you or change it.
We undertake to respond within 30 days. If the request or complaint will take longer to resolve, we will provide you with a date by which we expect to respond.
Get in touch
You can send requests for information or complaints to email@example.com or call the DTA Information line on 02 6120 8707.
You can also send your request or complaint by post to Digital Transformation Agency, GPO Box 457, Canberra, ACT 2601.